Case Studies

“We’d had a review done by a different supplier before Liaison came into the Trust. We understood that Liaison’s work would include both the current (unreviewed) year and would re-review the work undertaken by the other supplier. We developed a good relationship with our Liaison contacts and it worked well for us; they were clear [...]

Liaison’s VAT specialist team has been providing exemplary advice to NHS Gloucestershire Clinical Commissioning Group since November 2014. On winning the contract Keeley Webber, Liaison VAT Manager, offered to go back through the entire previous period to identify further savings that had been missed. “It was important to me to ensure we got off to [...]

“An area in which I feel Liaison excels is their accessibility. Not just in access to our regular advisor but also to their senior staff for more strategic or complex issues. VAT helplines often come with lots of promises around response times but we’ve found that we can get instant replies from Liaison’s senior team, [...]