Case Studies

How we implemented STAFFflow When we first looked at the STAFFflow concept, we were aware that we’d be one of the early adopters in what was likely to be a ground breaking project. There was some healthy scepticism at the start as to the viability, risks and technical challenges of STAFFflow but we had the [...]

Liaison’s VAT specialist team has been providing exemplary advice to NHS Gloucestershire Clinical Commissioning Group since November 2014. On winning the contract Keeley Webber, Liaison VAT Manager, offered to go back through the entire previous period to identify further savings that had been missed. “It was important to me to ensure we got off to [...]

“An area in which I feel Liaison excels is their accessibility. Not just in access to our regular advisor but also to their senior staff for more strategic or complex issues. VAT helplines often come with lots of promises around response times but we’ve found that we can get instant replies from Liaison’s senior team, [...]