Case Studies

"When I heard that our Trust was going to implement STAFFflow, I have to admit that I was a little sceptical. Once I’d had it explained to me, it made sense.  I could see that for us it was a good idea and one that fitted in with what we were trying to do at [...]


Switching to Liaison as our VAT advisor has made a real difference to our trust. We’ve had great service: immediate support when we need it, training and comprehensive advice. This means our team has been able to gain better knowledge and understanding around VAT, and in keeping up to date with any new VAT rules. [...]


“Following the Trust’s decision to focus on expanding our internal Bank we decided to work with Liaison to offer a weekly payroll. Throughout the transition process Liaison worked closely with the Trust to encompass our existing systems, review and support changes to our internal processes and provide ongoing support to enable us to offer a […]


“In 2013-2014 the trust made a decision to outsource our financial services to a third party and this included VAT which Liaison had provided for us previously. This year, however, we asked Liaison to carry out a VATplus re-review because we were unhappy with the level of service we were receiving from the third party [...]


“Like all CCGs we have controls in place for duplicate payments but we know that they can still occur. We have a small team and it is difficult to dedicate the right resources to search for duplicate payments; getting in a team of experts who do these reviews all the time seemed like a practical [...]